The fourth edition of this hugely popular textbook has been updated for the revised Level 5 Communications module [5N0690], which focuses on the four main communication skills of listening, speaking, reading and writing, incorporating all communications technology.
Part 1: Introduction
Part 2: Listening and Speaking
Part 3: Nonverbal Communication
Part 4: Reading and Writing
Part 5: Communications Technology
Nicholas Harvey, MA Communication and Cultural Studies, teaches Communications in Kinsale College of Further Education.