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Business Administration

Updated edition of this popular and well-esatblished business textbook, written in an easy to understand style and incorporating recent changes in business methods and administration.

  • Covered in this new edition:
    • Insolvency, NAMA, Public Service Reform and the Croke Park Agreement
    • Modern organisational systems and procedures, and organisational diversification for the changing global economic environment
    • The increasing importance of the role of quality systems and quality accreditation
    • The global recession and its impact on Irish banking and business
    • How to assess insurance requirements in the current economic environment
    • Updated Irish employment legislation
    • Employee procedures to include induction, health and safety at work, risk assessments and safe work methods
    • Examples and benefits of administrative hardware and software packages
    • The administrative functions that support effectiveimplementation of OMS (Organisational Management Systems)
    • The latest trends in retailing in Ireland.

  • Sample questionnaires are provided for assignments on‘The Organisation’ and include essential SWOT and PEST analysis to help with student research.

  • Each chapter contains practice questions, sample assignment briefs for lecturers and students, and previousstudent projects for reference purposes.


FETAC levels 5 and 6 modules in:

  • Business Administration
  • Business Management
  • Enterprise
  • HRM and Retail Administration
  • Business Studies
  • Business Administration
  • Retail Studies
  • Marketing
  • Information Processing.

HETAC Business, Management, HRM and Office Information Courses, IATI, AAT, ICM, CIPD.

Out of print



Publication Date

April 2012




Paperback, 320 pages

Country of Origin



Gill Education


Chapter 1: The Organisation
Chapter 2: Finance, Business Controls and Ratios
Chapter 3: Banking, Currencies, Visual Data and Insurance
Chapter 4: Human Resources
Chapter 5: Preparing for Meetings
Chapter 6: Processing Business Documents
Chapter 7: Retail Administration
Chapter 8: Sample Exam Papers


248 x 190 mm


By Arlene Douglas

Availability Status

Out of print

Arlene Douglas, BA, HDipEd, Dip Computers,Grad Dip in Stats, is Assistant Director of Adult Education and Head of Media in Limerick College of Further Education. She isan external authenticator for FETAC.

Additional Resources

Out of print
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